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The Grounds Guys - Canada

DONE RIGHT PROMISE

We stand by the promise to do the job right. Our independently owned franchise owners will perform services in a professional, workmanlike manner, consistent with industry standards. If you believe the job was not done right, contact your local franchise owner before the earlier of the date of your next service or 14 days from your last service and they will re-perform the services at no additional cost to you. In the event you are still not satisfied, our liability is limited as set forth below.

DISCLAIMER OF CERTAIN WARRANTIES

Because we are a services company and do not manufacture products, we only warrant their services with the “Done Right Promise.” Except as otherwise provided or where prohibited by law, we provide no further warranty as to the services and all third-party manufactured materials or goods provided or installed in connection with the services are provided without warranties by us of any kind, either express or implied, including but not limited to warranties of title, implied warranties of merchantability or fitness for a particular purpose, or non-infringement of third-party rights. To the maximum extent permitted by applicable law, we and our independently owned franchise owners make no representations and expressly disclaim the above warranties including any as to the reliability, quality, or performance of any third-party manufactured materials or goods or installed in connection with or services.

EXCLUSIONS

The “Done Right Promise” is subject to the following exclusions: (i) services that you request be re-performed that were not originally agreed to be performed for you; (ii) losses or inability to perform arising out of acts of nature or other force majeure event; (iii) losses or inability to perform arising from the acts or omissions of you or a third party; (vi) losses or inability to perform arising from a manufacturer’s or a product’s defects; (v) losses or inability to perform due to unforeseeable or latent defects in the premises or property; and/or (vi) services that you request be re-performed but for which you have not previously paid in full.

LIMITATION OF LIABILITY

OUR LIABILITY IS LIMITED SO WE CAN PROVIDE PROFESSIONAL SERVICES AT A REASONABLE PRICE. EXCEPT AS OTHERWISE PROVIDED OR WHERE PROHIBITED BY LAW, IN NO EVENT UNDER ANY THEORY OF LIABILITY SHALL WE, OUR FRANCHISE OWNERS, OR OUR AGENTS BE LIABLE FOR ANY LOSS OR CLAIM ARISING FROM INJURY TO PERSON OR PROPERTY, PRODUCT DEFECT OR FAILURE, ACTS OR OMISSIONS BY YOU OR A THIRD PARTY, LOSS OF USE, PROFITS, OR OPPORTUNITY, AND/OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, REGARDLESS OF WHETHER WE, OUR FRANCHISE OWNERS, OR OUR AGENTS HAD NOTICE OF THE POSSIBILITY OF SUCH LOSS, CLAIM OR DAMAGES. BECAUSE SOME PROVINCES DO NOT ALLOW THE ABOVE LIMITATION OF LIABILITY, IT MAY NOT APPLY TO YOU AND YOU MAY HAVE ADDITIONAL RIGHTS. IN THE EVENT THE ABOVE LIMITATION OF LIABILITY DOES NOT PRECLUDE LIABILITY OR IS FOUND UNENFORCEABLE, YOU AGREE YOUR EXCLUSIVE AND SOLE REMEDY FROM US, OUR FRANCHISE OWNERS, OR OUR AGENTS IS LIMITED TO THE MONETARY AMOUNT PREVIOUSLY PAID BY YOU FOR THE SERVICES.

The Grounds Guys employees performing lawn work

    “Nice to have someone I can count on in the area.”

    - Amanda

    “Many thanks to the courteous crew thus far. They are always willing to go the distance for some of our special grounds keeping requests.”

    - Heather A.

    “These guys rock! I couldn’t be happier with the service to my yard and the treatment of me as a client. Two thumbs up from me – four paws up from everyone else!”

    - Dawne K.

    “We are very satisfied with the level of service we are receiving. The grounds look great and these guys are very easy to work with. Our faculty is even commenting on how great everything looks.”

    - Josh C.

    “I appreciate your approach to quoting and your responsiveness, which was a decisive factor to go with The Grounds Guys. The crew did a superb job - I'm happy with my selection of company.”

    - Richard G.

    “Great service. Very friendly workers on site of my commercial building”

    - Pauline D.

    “My yard looks fabulous! They do a first class job and are easy to deal with. I am so happy with how it turned out. A guy stopped and said the lawn looked amazing and he was a real estate agent.”

    - Nancy M.

    “We want to thank you and the guys for an awesome job. The place looks great.”

    - Gord & Betty H.

    “They built an interlocking stone patio and walkway for us, plus designed our front garden from scratch. The patio required twice as much crush as expected due to very sandy soil. Their expertise in ...”

    - Sue O.

    “Thanks for a wonderful job today. Your crew did an amazing job once again. I look forward to the ongoing work you will be doing for us throughout the summer.”

    - Dawn T.
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We Believe in the Value of C.A.R.E.

Customers First • Attitude • Respect • Enjoy life in the process

  • Clean, Branded Vehicles
  • Professional, Uniformed Personnel
  • Timely Response Guarantee
  • Safe, Reliable Equipment Maintained Daily
  • Status and Quality Reports Delivered Timely
Partnerships & Achievements
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